Our Return Policy:
We have a 30-day Return Policy on Lazy Dog Lounger’s purchased directly from www.lazydogloungers.com. Customers are able to return products within 30 days of purchase, if the item is in new condition with all of the original packaging and materials. Returns will be credited for the product only and are subject to a restocking fee.
To initiate the return process, please contact our customer service team at firstname.lastname@example.org or at 1-888-752-8262. We will provide you a pre-paid return shipping label via email. Once the package returns to our facility, please allow 2 business days for the item to be inspected. Once the refund is initiated, please allow 3-5 business days for the Refund to post back to the original account used to purchase the item(s).
Restocking Fee per item:
Lazy Dog Lounger Small- $25
Lazy Dog Lounger Large- $30
If your order has shipped and you refuse to accept the package or request to return to sender, you will still be charged the restocking fee upon delivery back to our facility.