Exceptional Service
& Post_Purchase Help
Customer Reviews
Based on 2 reviews
Write a review
Customer Reviews
Based on 12 reviews
83%
(10)
17%
(2)
0%
(0)
0%
(0)
0%
(0)
L
Perfect addition to our pool floats! Now our pups can have a puncture resistant float to enjoy! Good quality fabric!
M
Our golden retriever loves this! We likes it so well we ordered a second for her furry friends to use when visiting our pool.
B
He loves it and can't destroy it. It's perfect. He likes to swim up on it. It took him a couple tries to get stable and trust it. I like that it keeps him cool and it's hard for him to drag it out of the pool, like he's done with all the other rafts.
B
This was the perfect solution for our 95 lb. Labrador. He is happiest floating in the pool with his mom, but when people are playing and going off the diving board, he gets worked up and grabs floats and toys. We've lost so many rafts to him. He can get up on this himself, in fact, he prefers to swim up on it and it keeps him cool in the water. Since it is tough canvas and foam, it holds up to his teeth and claws. Perfect solution and it makes pool days a lot better for everyone.
C
Truly the best and I’ve looked everywhere except for Europe!
I would have given it a 5 star but the company won’t sell you a replacement cover. I just ordered my third one but was disappointed (reason for a 4 star vs 5 star review) when I wrote a nice email requesting to buy a cover only because the foam inserts still looked new and only the cover was torn because of the dog nails which is quite normal. I had to assume the answer was “no” as my email was totally ignored by the company. They encouraged to email questions on their website but even after resending multiple times…no response. Not even a “sorry but no we don’t “ response which would have taken all of 30 seconds to write. The float was only 16 months old but I live in Florida and we use it all the time (no winter break) It seems they could make covers available as it takes nothing special to do that. Maybe they make a higher percentage off the foam inserts and don’t want to alter their mark-up. I would be willing to pay for shipping or whatever their price was. These are small things to companies like this but big things to consumers like me. They seem to to always be out of inventory for the more popular colors but that would not stop me from buying this product. It is a good value and I’ll continue to buy and recommend to friends and family. My suggestion is to take that extra time to respond to emails. It’s the difference between good and great.
PS…if you think it can’t be done, research “The Farmers Dog” (fresh dog food sent to your front door) they will respond to emails within 10 minutes of getting them even on weekends. If they can do it with their volume, so can you.
Free Shipping
Orders of $150 or more
Easy Returns
Within 30 days
Manufactured in the USA
Sustainable
Made with Eethafoam HRC Polyethylene Foam (Hight Recycled Content)
Puncture Resistant
Made of durable fabric and foam that are resistant to weather, fading and functure.